Welcome to our website. We are committed to providing our customers with efficient and reliable shipping services to ensure a smooth shopping experience. Please read our shipping policy carefully to understand our shipping methods, delivery times, and associated fees.
Shipping Methods
We offer various shipping methods, including standard ground shipping, express shipping, and overnight shipping. The choice of shipping method depends on the product purchased, the destination, and the urgency of the order. Please note that some products may only be available for in-store pickup, and specific restrictions may apply for oversized or heavy items.
Delivery Times
Delivery times vary depending on the shipping method chosen and the destination. Standard ground shipping typically takes 3-5 business days for delivery, while express shipping takes 1-3 business days. Overnight shipping is typically delivered the next business day.
Shipping to other countries need different days.
Please note that delivery times are estimated and may be subject to delays due to weather conditions, holidays, or other unforeseen circumstances.
Shipping Fees
Shipping fees are based on the weight and size of the products purchased, as well as the shipping method chosen. Our shipping fees are competitive and we offer free shipping on orders over a certain amount. Please refer to our website for specific details on our shipping fees structure.
International Shipping
We currently ship to select countries worldwide. Please note that international orders may be subject to import duties, taxes, and other customs-related fees, which are not included in the purchase price or shipping fees. We recommend checking with your local customs office for any additional information or requirements before placing an international order.
Shipping Tracking and Confirmation
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your order on our website or directly on the courier’s website. Please note that tracking may not be available for all shipping methods or destinations.
Delivery and In-Store Pickup
For in-store pickup, please select the in-store pickup option during checkout. You will receive a confirmation email once your order is ready for pickup at the store. Please bring a valid ID and the confirmation email to pick up your order. Please note that in-store pickup is only available at select locations.
Shipping Exceptions and Restrictions
There are certain exceptions and restrictions to our shipping policy, such as items that are oversized, heavy, or fragile. In such cases, we may offer alternative delivery options or exclude certain shipping methods entirely. Please refer to our website for specific details on our shipping exceptions and restrictions.
Communication and Contact Information
If you have any questions or concerns about our shipping policy or need assistance with a shipping inquiry, please contact our customer service department. We strive to respond to all inquiries within 24-48 hours during business days.